Manhattan Home Design, a furniture company focusing on mid-century modern-day and modern items, settings itself as a provider of " inexpensive high-end." The company uses a curated collection of furniture, including renowned recreations and original designs, intending to bring top quality, stylish items to a wide audience.
Brand Philosophy and Products
The brand's core approach, as highlighted by CEO Becca Polak, is to provide practical and stylish furniture that forms the way individuals live. Polak, a former business attorney who acquired Manhattan Home Design in Might 2024, brings a concentrate on customer-centric solution and high quality. The firm's brochure consists of preferred products like the Mario Bellini Sofa and the Ducaroy Sofa, usually made with high-end products such as Italian natural leather and velvet.
Manhattan Home Design Reviews and the Sitejabber Experience
A thorough check out Manhattan Home Design Reviews from both the firm's site and independent testimonial systems discloses a combined photo. The Sitejabber website offers a especially informing point of view, with an general rating of 2.6 out of 5 celebrities, recommending a pattern of customer dissatisfaction.
Favorable Comments:
Numerous consumers praise the aesthetic and top quality of the furniture, noting that pieces often surpass expectations in terms of material and workmanship.
Some testimonials from the firm's internet site emphasize products as "statement-making" Manhattan Home Design Reviews and " specifically what I needed to draw the room together."
Older testimonials from third-party sites likewise mention favorable experiences with product high quality and prompt delivery.
Unfavorable Comments:
More recent testimonials on independent websites like Sitejabber and Houzz repaint a much less positive image, with constant complaints about solution, worth, and deceitful advertising and marketing.
Usual issues highlighted on Sitejabber and various other platforms consist of:
Poor customer support: Clients report a lack of interaction and difficulty resolving problems.
Deceitful techniques: There are states of items being detailed as "in stock" when they are not, along with a " trickery" method with furnishings top quality and sales.
Delivering and distribution concerns: Lengthy delays, unfulfilled orders, and harmed things upon arrival are often mentioned.
Difficulty with returns and reimbursements: Clients have actually reported considerable obstacles in obtaining reimbursements or replacements for damaged or poor-quality things.
Manhattan Home Design Becca Polak
Becca Polak is the CEO and owner of Manhattan Home Design. Her history remains in the company and lawful globe, and she got the company with the goal of boosting the online furniture shopping experience. She is additionally a factor to the firm's blog, where she covers interior decoration patterns and pointers. Her management is focused on curating classic, top quality items and transforming the firm's reputation with a extra customer-centric strategy.